Effective Date: 9.25.2024
Karavan Load LLP (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and any related interactions.
1. Information We Collect
We may collect the following types of information when you interact with us:
• Personal Information: This includes, but is not limited to, your name, email address, phone number, mailing address, and any other details you provide during the process of using our services or contacting us.
• Vehicle Information: To provide car transportation services, we may collect information about your vehicle, including make, model, year, and condition.
• Payment Information: We collect payment details such as credit card information and billing addresses to process payments for our services.
• Usage Data: We automatically collect data about how you interact with our website, such as your IP address, browser type, the pages you visit, and the time spent on the site.
2. How We Use Your Information
We use the information collected in the following ways:
• To Process Payments: Payment information is used for billing purposes, including verifying your identity and processing your transactions.
• To Provide Services: We use your personal information to coordinate car transportation services, including communicating with you and third-party carriers.
• To Improve Our Website: Usage data helps us improve the functionality and user experience of our website.
• For Customer Support: Your contact details and other information may be used to respond to your inquiries and provide support.
• For Marketing: With your consent, we may send promotional emails or newsletters related to our services, offers, or updates.
3. How We Share Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
• With Carriers: To fulfill your transportation request, we may share your information (e.g., name, contact details, vehicle information) with the carrier assigned to your transport.
• Payment Processing: We share your payment details with secure payment processors for billing and payment purposes.
• Legal Obligations: We may disclose your information if required by law, such as responding to court orders or regulatory requests.
• Business Transfers: If Karavan Load LLP is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect data such as browsing habits and preferences.
• Types of Cookies: We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until deleted).
• Cookie Usage: We use cookies to remember your preferences, analyze website traffic, and personalize content.
• Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Karavan Load LLP
karavanload@gmail.com
+1.206.902.0074
+1.425.232.7443
