Terms of Use

Effective Date: 9.25.2024

Welcome to KaravanLoad.com (the “Site”). The following Terms of Use govern your use of our website and services as a car transportation brokerage company. By accessing or using our Site and services, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these terms, you should not use our services.

2. Services Provided

Karavan Load LLP acts as a car transportation brokerage, connecting customers with carriers for the transport of vehicles across the United States. We do not operate as a carrier and do not own or operate any transportation equipment.

3. User Responsibilities

Accurate Information: You agree to provide accurate and complete information during the booking process. Karavan Load LLP is not responsible for delays or issues caused by incorrect information provided by the customer.
Service Request: Once a service request is submitted, Karavan Load LLP will connect you with a qualified carrier for your transport needs. However, we do not guarantee specific dates or times of pickup and delivery.
Compliance: You are responsible for ensuring that your vehicle complies with all applicable laws and regulations before transport.

4. Payment and Fees

Brokerage Fees: By using our services, you agree to pay the brokerage fee associated with arranging your vehicle’s transport. Payment details will be provided during the booking process.
Cancellation Policy: If you cancel your booking after a carrier has been assigned, cancellation fees may apply. Full details can be found in our Cancellation Policy.
Additional Charges: Any additional charges that arise due to unforeseen circumstances, such as changes in delivery locations or services required, will be communicated to the customer.

5. Limitation of Liability

Karavan Load LLP is not responsible for any damages that occur during the transport of your vehicle. The responsibility lies with the carrier assigned to the job. We recommend reviewing the carrier’s insurance policy and terms before transport.

6. Disclaimers

No Warranty: Karavan Load LLP makes no representations or warranties regarding the services provided by third-party carriers, including the availability, quality, or reliability of the transportation services.

Service Interruptions: We are not responsible for any interruptions in service, including but not limited to website outages or delays in communication caused by factors beyond our control.

7. Intellectual Property

All content, including but not limited to text, graphics, images, and logos, are the property of Karavan Load LLP or its content suppliers. You may not use, reproduce, or distribute any content without prior written permission.

8. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law provisions.

9. Indemnification

You agree to indemnify and hold harmless Karavan Load LLP and its affiliates from any claims, losses, damages, or expenses arising out of your use of our services or violation of these Terms of Use.

10. Changes to the Terms

We may update these Terms of Use from time to time. You are encouraged to review this page regularly for updates. Continued use of the Site and services after any such changes constitutes your acceptance of the new terms.

11. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

Karavan Load LLP

karavanload@gmail.com

+1.206.902.0074

+1.425.232.7443